Terms of service

Welcome to Ignite Performance. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. Definitions

  • "We," "Us," "Our" refers to Ignite Performance.
  • "You," "Your" refers to the user or customer accessing our website or using our services.
  • "Website" refers to www.ignite-performance.co.uk.

2. Use of the Website

By using our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant that product descriptions, pricing, or other content is complete, accurate, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Payments

  • Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to availability and acceptance by us.
  • Pricing and Availability: Prices and availability are subject to change without notice. Errors in pricing or product availability will be rectified as soon as possible.
  • Payment: We accept various forms of payment, including credit cards and PayPal. Payment must be received in full before products are dispatched.

5. Shipping and Delivery

We offer shipping to various locations. Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers or customs clearance.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a full refund or exchange, provided the product is in its original condition and packaging. Please refer to our Return Policy for detailed instructions.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Ignite Performance or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of our website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Ignite Performance shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ignite Performance and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your use of our website or violation of these Terms and Conditions.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website after such changes have been made constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ignite Performance
Unit 8 Aberaman Industrial Estate, Aberdare
CF44 6DA

Email: support@ignite-performance.co.uk
Tel: 0163 374 8854